Turmswear - Fraud Turmswear com is not refunding money
Krishnadas Thakur filed complaint against Turmswear on Mar 4, 2020
Hi,
I bought * trousers from Turmswear.com for Rs **** and I paid Rs ****. Rs*** as shipping charges. They sent me poor quality product and the product was totally different from the image shown and material was also not satisfactory. So i initiated a refund and they are now dening to refund the shipping charges.
I have gone through their return and exchange policy on their website but nowhere its mentioned that the shipping charges will not be refunded. All online shopping websites are providing full refund, why cant they. My question is, I have ordered ur product thought of diamond, ur product is some Cast iron, then why I will pay the shipping charges. I need my full refund.
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