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VAIBHAV BHATIA filed complaint against Symphony air cooler on Apr 19, 2021
We bought our Symphony storm ** T cooler, * years ago abd our cooling pads got damaged last month. When we called the symphony service providers, he told us special honey pads
worth Rs **** are present in these coolers and would the changed on special order only. But when we opened the cooler for cleaning we saw that in place of honeycomb pads simple regular pads worth Rs *** were present in the cooler. Hence there was fraud from the brands side that in place of honeycomb cooling pads
regular pads were installed.It should be noted that we never changed any parts of the cooler from regular date of purchase.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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