fraud done by shiprocket ekart

Shiprocket - fraud done by shiprocket ekart

Amar aggarwal filed complaint against Shiprocket on May 3, 2023

This is to bring to your attention that a few Cases regarding "RTO without delivery attempt" have been notified to your team but there has been no action taken since the past * Weeks.

I am not sure if anyone is even serious about the issue raised by your customer.

Please check below are some AWB numbers on which the delivery attempt was not made and they were returned. Also, upon receipt the goods were damaged and missing, please check the below mention AWBs and respond to my email immediately:
SRTC**********
SRTC**********
SRTC**********
SRTC**********
SRTC**********
The courier partner for all the above was "Ekart Logistics Surface".

YOU ARE REQUESTED TO KINDLY TAKE IMMEDIATE ACTION ON THE ABOVE AND PROVIDE ME WITH RESOLUTION AT THE EARLIEST.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Shiprocket

168

Total Complaints

111

Total Resolved

66.07%

Consumer Satisfaction

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