A.V. Bhaskar filed complaint against Cleartrip on Sep 28, 2019
Clear trip app provided a deal for Rs **** (app said **** plus taxes Rs **** evidence * screen shot) a deluxe room in Sparsa resort, Tiruvannamalai. But after booking, it showed a standard room instead of a Deluxe room (evidence *). On enquiry they came back after a day and said it was a mistake to mention Deluxe room as it should be standard room. I asked for a Deluxe room since the app says so . They refused. Standard room was available in their app for Rs ****/- (evidence * app screen shot submitted) when asked refund the excess money they refused. My tour of Tiruvannamalai to surprise my wife for her birthday was spoiled. This is fraud and cheating the customer. Luring the customer to book and later refusing has created lot of mental agony and tension. I am attaching the proof from their app of screen shots. I should be compensated adequately for the fraud they made and the mental agony they have done.
I complained to consumerhelpline.gov.in I am also attaching the my complaint copy and their reply (evidence no * PDF )

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
my flight was cancelled by the airlines , but while refunding the fare cleartrip deducted Rs **** saying its convenience charges and are not refundable, but the invoice that I have clearly shows that there were no c...
I have booked plane tickets on *st January using ClearTrip, the airlines cancelled the flight in the first week of January. Its **th Feb and still Cleartrip hasn't refunded my money yet after calling them ** times. ...
I booked a flight ticket through clear trip on **th March,****. Due to financial distress,the airline suspended operations and filed for bankruptcy in ****. Numbers of time I demand cleartrip for refund by send...
Round-trip flight tickets for *st Nov - *nd Nov '** were booked through Cleatrip. Ticket was cancelled by airlines, and the application showed the refund as initiated and to be completed by *-*th Nov. After more tha...
Dear Sir/Madam, This complaint is registered against Cleartrip regarding an incorrect hotel booking. I made a booking for 'The Vindhya Sarthak Resort' in Varanasi on **dec to **dec, with booking reference number **...