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Flipkart - Formal Complaint Against Thomson QLED TV Misrepresentation and Unresolved Issue Since February 2025

Jaydeep jethva filed complaint against Flipkart on Mar 17, 2025

Purchased a Thomson TV marketed as QLED, but it doesn’t perform like one. Raised the issue in Feb ****—tons of emails, escalated twice, yet no inspection or fix. Company claims "open-box delivery" allowed verification, but that’s impractical. They marked it resolved without checking. Thomson’s support is unresponsive. Seeking a genuine QLED replacement or refund.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Flipkart

3683

Total Complaints

1570

Total Resolved

42.63%

Consumer Satisfaction

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