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Rajendra Kumar Jain filed complaint against Dishtv on Feb 21, 2019
Yesterday out of nowhere all my channels have been cut off by Rishta in the name of TRAI rules whereas Trai on **th February said that they have extended the date to comply by **st March. Also, the current validity of my pack was till **rd March. Couldn't connect to the customer care yesterday. Almost *hrs was on waiting list. Today morning a while back I connected and lashed them so I was supposed to get a call back from the senior of their customer care team. I received the call but she was very arrogant and said in ** mins we will be put back on to the previous pack. Its been an hour no signs yet. Again received a call from the customer care where he argued that Trai has said to update on its own. Such stupidity and clearly they are fooling people. I came to know that my money also has been debited and they claim that I did the changes from website/app whereas I came to know about the app yesterday itself and it is so bad that I could not understand as it is not all user-friendly. So I left it and didn't do anything changes. From today morning I can't even access the app it shows server error. Just imagine the amount of money they are going to loot from people.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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