VAIBHAV KUMAR filed complaint against Zomato on May 2, 2019
It's my last option to complaint to you. I had ordered a meal (veg thali) from urban kitchen restaurant on Zomato (location = Palwal, Haryana). I had made a mistake after delivery of food I just give * ratings to Zomato on their food app. When I opened the package of food the quantity of food was just *, * spoon curry's in it and quality of food was pathetic that day before it I have tried the same menu from the same restaurant but it wasn't like that.
I had complained Zomato in ** minutes on the same day but they didnt help me. Their virtual bots were replying. I have just wasted my money on Zomato. Even don't get any customer support through them. I feel bad because I ordered food from an expensive restaurant in my location. I want a refund from Zomato.

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I orderd food in zomato i wait more than * hours but i didn't get my order money was refunded but what is the value of * hours they didn't respond alsoo
I orders a pack of ** items box but received only half of the items i reported this issue to the Zomato team and mailed too but no use I want my money back
I am writing to raise a concern regarding an order I placed through zomato platform on [**.*.**]. Despite the order being marked as delivered/completed, I did not receive the food. The payment for this order has ...
I had ordered food from Zomato and had made the payment before the order arrived but I neither received the order nor the refund. Please get me a refund.
I have photos