Zubair Sayeed Ismail filed complaint against Swiggy on Apr 22, 2023
I ordered food from Swiggy at **.**pm and after * hours when there was no change in the status of my ordered, I contacted customer care. First the customer service agent told that the restraunt might be closed, then they said they don’t have delivery agent . After checking again They told that the restaurant has not yet started
preparing the food and they can’t deliver it on time. At the end after so much of hassle I had to cancel my order at **.**am.
This is highly disappointing and frustrating to chase and follow up for my order.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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