Loading...
Lohitha Reddy filed complaint against Zomato on Dec 5, 2018
My order is not delivered and money is not redunded. Right after the stipulated time of ETA , i reached out customer service they informed me that my order is declined by delivery guy as my phone is mot reachable .. i didnt get a message or call. I reached them right aftrr ** mins i got a message from zomato that my food is on the way . How can any one cancel my order within * min and not refunding my momey pr not willing to re attempt delivery . Customer service was not at all supportive and are not sticking to they words . Initially they confirmed that my cashback will credit in ** hrs and after this they are telling no coupon code is applied on this order . Even when i asked them whether i can go to the oitlet and pick my order as they are not delivering , their response is no . When i reached the outlet, they reported that they didnt receive my food back and they had assigned it to delivery guy . I doubt taht delivery guy might ate mu food and causing this issue . Wasted my time , energy , money and food
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Mara food mah hair ha jab mana zomato pur complaint ke wo bol rahe ha hmare koi galti nhi refund nhi kare ga mara money proper waste hue ha and mara pass full evidence ha
An order was made in zomato from Gharse, colaba Mumbai. Expected delivery was within ** minutes and no delivery was received for * hours. The order was cancelled and no refund has been given to me. Order Id- *******...
**nd September **** I ordered kunafa chocolate cake from Zomato outlet name came ribbon and balloons before ordering I typed the delivery address selected that same address for location as well virar west order plac...
I Opened Zomato App To Order Order. I've been offer Food Rescue Discount By Zomato In Which They Gave Discount On Food Order Which is cancelled by other at lower prices so i grabbed the offer. In that order there wa...
The status of refund shows that the refund is completed but I did not receive it I tried everything I could but all of it was useless the food was not delivered either