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Swiggy Bundl Technologies Pvt Ltd 125 - Food is delivered in bad condition

Ramya filed complaint against Swiggy Bundl Technologies Pvt Ltd 125 on Aug 20, 2023

I ordered food in swiggy app on Aug **th **:** PM. I received food in a very bad condition. Doughnuts were damaged. I reported this to swiggy through email as the chat was not able to resolve it. I attached all the images. Still swiggy denied and never responded in a right manner. They said restaurant is responsible for package issues.
I need to file a compliant on swiggy. Kindly help me.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Swiggy Bundl Technologies Pvt Ltd 125

19

Total Complaints

11

Total Resolved

57.89%

Consumer Satisfaction

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