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Swiggy Bundl Technologies Pvt Ltd 125 - Swiggy refused to refund the amount

Shikha Rana filed complaint against Swiggy Bundl Technologies Pvt Ltd 125 on Apr 15, 2024

Ordered stationery items worth Rs ***-/ on **th April ** and paid online. While ordering by mistake I selected my old address which is **-**km away from my current address. So I connected customer care and asked for help. I told to provide the credit note so that I can reorder. They refused for refund and cancelled the order and charged ***-/ as cancellation fee. When I have not received the product then why I should pay for it. Swiggy should charge some cancellation fee and refund the total amount. I wrote several emails but they are responding the same thing no refund policy.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Swiggy Bundl Technologies Pvt Ltd 125

19

Total Complaints

11

Total Resolved

57.89%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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