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Flydubai - Fly Dubai s cruel decision for looting money by cheating the passengers

PRAVASI SEVA KENDRA filed complaint against Flydubai on Jun 12, 2021

below is the copy of the compliant sent to Flydubai team . Check my PNR : GB*ZXU , the booking was made from Delhi to Bahrain on ** /**/****. I am the Saudi Arabia resident and living in Kolkata , India . My original booking was made at ** pm from Delhi and I have booked a domestic flight from CCU-DEL at noon time . On the day of **rd April I got an email that my flight is change from ** pm to ** pm afternoon without my permission even my original flight is not canceled . Even though I have changed mydomestic flight from CCU-DEL in the morning at * am by paying the date change fee. When I arrive at the Delhi Airport at the check in counter , UN expected things happened . The Staff named Ms. Pinky has rejected my boarding with the reason of unconfirmed hotel reservation for passenger with a tourist visa . check the attached hotel voucher and you decide the booking is ok or not . After that I have been forced my self to purchase another ticket from Airindia on same day with the price of ***** INR and I safely traveled with the same documents which is provided earlier in your counter . So I need the compensation of the trouble made by your immature staff .

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Flydubai

3

Total Complaints

1

Total Resolved

33.33%

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