shivraj mone filed complaint against Flipkart on Sep 14, 2023
Subject :- Flipkart Company Against Complaint
Order id - OD******************, (Oakley Rectangular Sunglasses- ****/-) (UPI- Transaction Id- ************)
Mera Naam :- Mr. Shivraj Laxman Mone
Address :- ***Ft Road, Shamrao Nagar Corner, Trimurti Niwas, Sangli-******
My Mobile Number :- **********
My Account And My Number Is – **********
Maine ** Jun **** Ko Order Kiya tha, Product Aaya ** Jun **** Ko… Mein Private Sector Me Kaam Karta Hun Ko Me Kaam par Gaya tha Deliver Hua Sadharan ** to * pm Ko Me Raat Ko Kaam Se Louta… Aur parcel Open Karte Dekha To Product Different Tha Aur Us Lenses pe Spot Tha Ko Maine raat ke *:** pm ko Flipkart Customer Care Ko Call Karte Ye Baate Batai (Lenses pe spot aur Different Product), Ko Unhone Bataya ke Parcel Open Box Tha Aapne Dekha Nahi Ko Maine kaha Me Office Me Gaya Tha Ko Subhe Meri Beti Ne Parcel Liya Tha Aur Aapke Delivery Boy Ne Mujhe Call Nahi Kiya Aur Open Karte Dikhaya Nahi Ko Aur Koi OTP Bhi Aaya Nahi Open Box Ka
Aur Me Abhi Office Se Aaya Aur Box Open Karte Dekha Ko Product Different Mila Aur Lenses Pe Spotted Hai…!
Ko Customer Care Agent Ne Ye Sab Mention Karte Product Multiple Issue Aur Damage Aisa Mention Karte Return Process Chalu Kargi Aur mujhe Bataya Aap Aapke App Par Contact us pe Images Karo Aur Images Approver Hone Ke Baad Aapko Mail Aur SMS Aayega … * Jul **** ko Approver Hua Aur Return Process ka time aur Date aaya * Din me Return Hoga Aisa email Aur SMS Aaya … * Jul **** Ko Deliver Boy Aaya Aur Parcel Lekhe Gaya Aur * Jul **** Ko Parcel Pirse Vaapas Dekhe Gaya Me Raat Ko Office Se Aaya Ko Parcel Dekhake Maine Pirse Customer Executive Ko Call Lagaya Aur Kaha ke delivery Boy Ne Bina Kuch Bataye Ye Parcel Vaapas Dekhe Gaya Hai
Koi Reason Bataya Nahi .. Ko Vaapas Ye Mention Karte Customer Executive ne mujhe Bataya Meine Yaha aapko jo paresani Ho Rahi hai uske liye “I am sorry” Aap ** Jul **** tak Intazar kijiye
Ko Mein ** Jul **** tak Intejar kiya aur ** tarikh ko unka email aaya Re-Scheduler ** Jul **** ** Jul **** Ko mujhe SMS Aaya Aaj Apke Product Ka Pickup Hoga aur * Ghante Baad Phirse SMS Aaya Aapka Product Damage Hai Ko Retun Process Cancel Hua … Meine Phir Se Unhe Call Kiya Aur Return Process Cancel Kyu Hua Bola Ko Unhone Bataya Aapka Product Damage Hai Ko Hum Koi Help Nahi Kar Sakte. So Return Process Cancel Hua Meine Unhe Batana Chaha Kya Issue hai ko unhone Help Nahi Kar Sakte Aise Bola Aur Koi Help Chahiye kya Aapko Ko Nahi Bolte Meine Phone Cut Kiya … Maine Phirse Phone Lagaya Aur Unko Sari Baat Batai Ko Unhone Mention Karte Bataya Ki Hamari Backup Team Aapko * Din ya Uske Hi Pehele Call Karegi Dusare Din Unke Backup Team Ke Incharge Ka Call Aaya Aur Sari Baat Sunan ke Baad Unhone ** Jul **** Tak Intejar Kariye Aapko Concern Team Ka Call Aayega Aise Bolte Phone Cut Kiya … Ko ** Jul Ko Concern Team Ka Phone Aaya Aur Unhone Bataya Aapka Return Policy ** Ju **** Tak Tha Aur Policy Ke Anusar aapaka Product Return Nahi Hoga Aur Koi Help Chahiye Kya Aapko Aur Phone Cut Kar Diya… Meine Phirse Customer Executive Ko Phone Lagaya Aur Sari Baat Batai Aur Image Share Kiya tha Woh Bhi Baat Batai Product Damage Nahi Hai Different Hai Aur Lenses Pe Spot Hai yahi baat Batai Ko Unhone Phirse Mere Product Ka Return Process Chalu Karagi… Phirse mujhe Email Aur SMS Aaya Pick-up Date Aur Time… Same Vahi process **Aug **** Tak Chalti Rahi Return Process Hota Hai Me Customer Executive ko Call Karta Hun Woh Mention Karte Aage Bhajte Hai Aur * Din Ya Uske Pehale Call Aati Hai Aur “I Am Sorry” Aur Phirse Return Process Hoti Hai Phirse Cancel Hoti Hai .. Aur **Aug **** Ko Retun Process Rejected Hua Aur Unhko Bolne Par Aapki Return Policy Validate nahi Hai So “I Am Sorry Your Product Not Returnable” Aise Kehate Hai… Aaj **Aug**** Tak Woh Sab Executive , Backup Team, Concern Team, Aisa hi kehate hai… Mujhe Bahut Paresani Hui Hai Unke Taraf Se… Mujhe Mera Refund Pura Chahiye…. Sirf Itanisi Galtwas(Binati) Hai… aapki pickup policy over ho chuki hai ko hame map kar gijiye aapki koi madad nahi ki jasakti hai aisa kehate hai customer executive and senior team… same word hai ye ki aapki pickup policy over ho chuki hai ko hame map kar gijiye aapki koi madad nahi ki jasakti hai aisa kehate hai..
Phir unhe binati karte bohut bar call karte **/*/**** to Return Release Kiya Phir ** Aug **** Ko Deliver boy Aaya Aur Bataya Aage jaate Aahunga aur aapka Parcel Pickup Karunga… **Aug**** ko dopehar ke waqt me delivery se message aaya ke aapka parcel pickup cancel ho gaya kiunki wo damage hai and missing hai… ko maine already flipkart ko image share and different hai aur lenses Spotted hai ye already Bataya Tha… Ko Damage Aur Missing Kaisa Ho Gaya delivery boy baad mein aaya hi nahi pick karne aur mujhe batane ke uske mobile mein kya jankari hai pickup ke liye ko pickup cancel kaise hogaya …? Aur baad me meine flipkart ko call kiya ko kehate hai aapki pickup policy over ho chuki hai ko hame map kar gijiye aapki koi madad nahi ki jasakti hai aisa kehate hai Hamare system me aise koi return request nahi ho sakata ko mera unse sawar ye hai ki ** Aug **** ko return request kaise create hui aur ** aug ko kaise cancel hui delivery agent se… ye sab milker mujhe Mentally Harassment Kar Rahe hai…
Mera Ek Aur Sawar Hai Ki Is India Me justice kaha hai… agar hai ko mujhe justice chahiye
Justice ke liye maine www.onlinelegalindia.in (Ph No. - +*************) – www.onlinelegalindia.in/user/?id=OLI************** mein register kiya Register ID – OLI**************) ***/- rs diya lekin justice nahi mila. Onlineconsumer walone ab batate hai ki notice period tak hi tha ***/- Rs , Ab Aage ke liye ****/- dena hoga… kaha hai justice…
Agar sach me justice ke liye koi imandari se lagata hai ko kaha pe hai…
Justice Agar hai ko mujhe pura justice chahiye….
**Jun**** Se Aaj Ke Date Tak Mujhe Abhi Tak Justice Nahi Mila …
Please High Priority se Muje Justice Dijiye…. Agar Kaha Pe Justice Baaki Hai Ko….?
Sab Log Thagane Mein Lage Hai…. !

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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