Gayatree panda filed complaint against Goibibo on Sep 24, 2024
We booked a flight from BLR to BBI on **/**/**** for travel on **/**/****. While we selected the regular fare, the ticket was mistakenly booked under the 'Doctors Fare,' likely due to a bug on the Goibibo website. Now, they are asking me to cancel the ticket and pay a penalty, which feels unfair. I have a screenshot from when I was searching and booking the ticket. What should I do?

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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