Vivek Sivalingam filed complaint against Indigo Airlines on May 14, 2018
All the passengers had boarded the aircraft at *:**. Flight was expected to take off at **:**.Only at **:** an official in flight announcement was made that there will be a delay as there was no standby pilot available.However, a firm time by which the flight was expected to take off was not communicated. The indigo staff were simply buying time by fabricating stories.The flight ultimately took of at **:** from bengaluru. To top it all up, as a corporate traveler my entitled refreshments were not served after take off. ( Please find attached my BP ). Surprised that indigo does not have sufficient standby pilots for a busy airport like bengaluru and claims to be the apex airline provider in India. Interestingly, if me as a passenger is late to board the flight, I either end up paying a huge fee else stand a good chance to miss the flight. As a frequent *E flyer I Expect nothing short of a compensation of flight ticket + **, ***/-
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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