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Ankur Srivastava filed complaint against Goibibo on Jun 9, 2020
I booked flight from Pune to Lucknow via Hyderabad last month for **th May
PNR : WNFUMA.
*E***-Pune to Hyd
*E***- Hyd to LKO
the flight *E*** was cancelled and and at before the day of departure the received below message and later it was rescheduled on **th may **** with the same PNR
After the same I also got message from goibibo that reschedule flight was cancelled as per DGCA government regulations and after some time it was again resumed at very last moment as I got call from Indigo Airlines an hour before boarding as final call.
Message from goibibo for cancellation:
"Dear Customer, As per the new guidelines received from DGCA, some flights scheduled for departure from **-May onwards have been withdrawn due to Government regulations. Your Goibibo flight booking GOFLDAND*D*AC********** scheduled on May **, ****, is currently un-operational. We will connect with you shortly on the refund process. Please refer to the updated airline schedule on our website and app to make a new booking. Appreciate your understanding. Team - Goibibo"
Not got any information further
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