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Anand singh filed complaint against Indian Railways Catering and Tourism Corporation on Dec 28, 2019
I had a reservation in train number ***** on date ** Dec ** PNR-********** whose status was RAC, PNR-********** Trn:***** Dt:**-**-** From GGN to BDTS Cls:*A P*-RC,** P*-RC,** P*-RC,** P*-RC,** Chart was not prepared. while I was out to catch the train I got an SMS stating my PNR status is not confirmed. It was degraded from RAC to the waiting list.
PNR-**********
Trn:*****
Dt:**-**-**
From GGN to BDTS
Cls:*A
P*-WL,*
P*-WL,*
P*-WL,*
P*-WL,*
Chart Prepared
Your Tickets are not confirmed. I was going to my duty station with my wife and * kids. Due to this, I got a very difficult situation as I couldn't travel with kids and family on the waiting list in this cold season. And how railways can degrade a reserved PNR status? I didn't get enough time to cancel my ticket. On the other hand, I had to buy tickets from the tatkal quota for the next day.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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