File a Complaint against Indian Railways Catering and Tourism Corporation
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Indian Railways Catering and Tourism Corporation?
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a. Contact the customer support of Indian Railways Catering and Tourism Corporation first
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Indian Railways Catering and Tourism Corporation - Refund not processed Closed
I had booked a tatkal ticket for an urgent trip, the Indian Railways cancelled the train and I was left waiting at the station. The trouble did not stop there, they did not process the refund. I thought because it was not a fault from my side, ...
Jan 06, 2020 by Gokul Singh Adhikari
I had a reservation in train number ***** on date ** Dec ** PNR-********** whose status was RAC, PNR-********** Trn:***** Dt:**-**-** From GGN to BDTS Cls:*A P*-RC,** P*-RC,** P*-RC,** P*-RC,** Chart was not prepared. while I was out to catch t...
Dec 28, 2019 by Anand singh
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