Loading...
Nitin Dudeja filed complaint against Havells India Limited on Feb 21, 2024
I purchased three, HAVELLS Efficiencia Neo, **** mm BLDC fans in May ****. The product is under * year standard comprehensive warranty offered by Havells India Ltd.
The fans are having repeated operational / functional problems pertaining to its PCB / control card.
In April ****, (within the first year of warranty), the PCBs of * (out of *) fans were replaced against job id ************** & **************.
Against the above mentioned Job Ids, faulty PCBs of the fans were replaced with refurbished PCBs / locally repaired PCBs by company's authorized representative.
On February **th, ****, (in the second year of warranty) one of the repaired fan again developed same operational problem.
Service request was lodged and Job Id ************** was allocated on February **th.
Company's authorized representative visited home on **th Feb and tried to replace the PCB with the another refurbished PCBs / locally repaired PCBs.
The unprofessional & unethical endeavors of the company's authorized representative were not entertained and asked to leave.
The repeated faults in the product under comprehensive warranty and unethical after sales services rendered by HAVELLS authorized representative is forcing me to initiate all the possible & potent actions to protect my interest.
Regards,
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Observed continuous water Leakage from Geysser **ltr senzo. First time complaint technician assinged but at the day and promised time he didnt respond. I raise by Havells sync app. the technician visited clearred ta...
Dear sir i purchased a Havells press * year ago and my press is under warranty.i filed a complain against the defect in press but they are not showing good response.so i want a replacement or repair of my product as...
I was sold an Air purifier in **** and has been replaced twice already for the same defect. The product has stayed at the service center more days than at mine. Now, they are looking to replace the product again for...
Fan running slow motion speed no increase
I had purchased the water heater from Amazon in November **** and was the first person to do so, despite there being no reviews. Since it was an IOT water heater, there were issues with the application used to contr...