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Asus - Faulty product sold to me

Gaurav Gupta filed complaint against Asus on Apr 18, 2024

I bought an ASUS ROG Strix laptop in April **** for Rs. ***,*** for may daughter who is studying Architecture.
The laptop has been misbehaving since the beginning with display issues, overheating and switching off every now and then.
Since June **** my daughter has been visiting their service center regularly and no result after repeated visits. After nearly *-** service calls, the laptop is still the same.
I firmly believe that the laptop is a defective product and needs to be replaced.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Asus

66

Total Complaints

24

Total Resolved

36.36%

Consumer Satisfaction

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