Asus - Received a Faulty Product ^Open

Last year in March I purchased a new ASUS F***ZD Laptop from Asus Retailer in Perambalur For Rs.*****. From the Date of Purchase, I have facing lots of problems with my laptop. Initially, I thought it was a Software issue. So that I Changed OS ...

Feb 20, 2021 by Gobiananth

Asus - Again touchpad issue in brand new asus laptop after repair ^Open

I purchased my asus laptop in November **** and after * month I get touchpad responding issue. I reached to asus authorised service centre they said that we replace my touchpad with new one and I again facing the same problem. My biggest mistak...

Feb 17, 2021 by Aryan Tomar

Asus - Return within 7 days ^Open

Please help me with my request. I am very upset with the purchase of Asus ExpertBook for my * years old kid on **-**-****. Serial number:LCNXCV********* I am fan of Asus as using other Asus Laptop from last ** years, however this tim...

Jan 28, 2021 by Inderjit Singh

Asus - Product damaged during service ^Closed

I bought an asus laptop which within * months has had a change of * hardware parts and the engineer ******* told me that my laptop model has multiple issues and this series has had poor r and d the upper mod doesn't have the same problems ...

Dec 29, 2020 by ADITYA KATHANE

Asus - FAULTY NEW LAPTOP ^Open

I got this laptop on september *th. It was working fine for a week. Then I opened it for some work and its touchpad stopped working. I took it to the service station and got it back after * days. However, after than in a day or two, the keypad ...

Dec 09, 2020 by Samardeep Sood

Asus - Harassing customers ^Open

I purchased a Asus mobile AS Zs*S*** KL nine months back. Since then the phone is not working properly and then maximum time it was with servicing center people only. If call several times, they are not caring and answering. They are challengin...

Nov 02, 2020 by K. SRINIVASA RAO

Asus - Wrong laptop delivered but the bill is referred to right laptop ^Open

I have ordered ASUS ROG STRIX G corei* *th gen *gbram *tb hdd+***gb ssd laptop on **th Oct ****. The delivery is supposed to be done on **nd Oct **** but it's delivered on the very next day **th Oct **** and instead of my ordered laptop there i...

Oct 20, 2020 by Kranthi kumar

Asus - I am not getting product nor refund ^Open

I ordered an laptop from reliance digital on **th September . Expected delivery was on **th september.then k waited for * days then I cancelled my order.still I haven't got the refund.please help me get refund....

Sep 26, 2020 by Kevil rana

Asus - Motherboard not service ^Closed

Motherboard not right service provide not problem short out...

Sep 23, 2020 by Brijesh Kumar

Asus - Faulty Product ^Open

I purchased a brand new ASUS X***UN laptop from Neel Enterprises through Paytm Mall almost ** months ago. I've been to three service center visits since then. Twice for hard drive related issue and now a display related issue. The whole ordeal ...

Sep 23, 2020 by Raaj Veer Batra

Asus - Regarding the delivery of my product ^Open

I purchased an asus tuf fx*** dt laptop and when i purchased i got an offer which contains *tb hard disk and * years warranty for ****rs. I paid the amount and till now i didnt received my harddisk. I tried to contact them via phone , email but...

Aug 26, 2020 by Dinesh

Asus - Refund from Asus ^Open

This is Lakshit Dhanuka here.I'm writing this Email as I'm not able to contact the Asus customer Care. I'm seriously unhappy with the Asus service and response team. Actually I bought an Asus Vivobook from flipkart this month, and I am faci...

Aug 18, 2020 by Lakshit Dhanuka

Asus - Got the Used product ^Closed

I purchased a asus laptop and the distributor gave me a used laptop And the display got line after the useage of just * min and the dealer is doing nothing about it ...

Aug 02, 2020 by Nikhil masson

Asus - Pls enable module ^Closed

Asus zenfone max pro* Model ASUS_X**TD IMEI No *************** *************** Sir please enable the camera*Api module in my mobile.Thanking you....

Jul 08, 2020 by Nachimuthu Devendran

Asus - Defective model given ^Open

Since the day I have purchased an ASUS laptop there are software and hardware issues are going on like touchpad not working,lcd issue,camera issue, apps not working properly and recovery issue.Many parts of my laptop have been changed and agai...

Jul 04, 2020 by Nitesh Prasad

Asus - Faulty Device sold to me ^Open

I had purchased the Asus Tuf Gaming laptop i* *th Gen **GB RAM and got it delivered on ** June ****. After a windows system update, the laptop in-built apps started to crash after getting installed after update. Too much fan noise even in sile...

Jun 20, 2020 by Joel Allan William

Asus - No response from service center ^Open

I have deposited my Asus Rog phone * in March for repairing. I have not received any update for the same. I understand that may be because of covid situation they were not able to service properly but even after the office has opened there has ...

May 21, 2020 by Ajinkya Shingne

Asus - Faulty ASUS laptop bought 6 months ago Rude behaviour from staff ^Open

I had bought an ASUS laptop * months ago. However it would not work properly. Delayed start up to * mins...until it stopped. Gave for repair... they charged me *** Rs in just * months... The problem still persists. The staff at Mt G are horribl...

May 14, 2020 by Dr Sandeep Mohanan

Asus - Warrant claim not being honored ^Open

I had purchased an ASUS ROG notebook on **th December ****. On the **th of Jan, the notebook started to crash. Upon booting Linux, I came across the error of segmentation fault. Suspecting it to be a RAM error, I decided to clean and swap the R...

Jan 23, 2020 by Umang Agrawal

Asus - Service not provided by asus india ^Open

I purchased my laptop in **** from asus india my model no. is "X**U",now my laptop was damaged accidentially and i want to repair this device by service centre but this issue is ignored by service centre and Asus India the statement said by the...

Oct 21, 2019 by Saundarya kumar

Asus - Faulty ASUS laptop ^Closed

The laptop started to show blue screen errors and stopped working after * to * months,after purchase in january ****.I contacted the company they repaired it but the problem came again after * to * weeks of rapair. The laptop has been repaired ...

Sep 13, 2019 by Shubham Thakur

Asus - Asus laptop issue ^Open

I have purchased Asus GL***VW as on ** Nov ****. After purchase within * months, I face the issue of hang, slow, software installation problem. I have given for repair. Within * weeks I face the same problem again. I have given my laptop for re...

Jul 21, 2019 by Dhruv Vasantkumar Shah

Asus - Laptop issue in asus ^Open

need help, have an Asus laptop in warranty. but it's having several issues & d customer service executive from Asus are not able to remove the problem from past * months. they take the laptop & still d same problem is der. neither dey r able t...

Dec 20, 2018 by Mayank gupta

Asus - Delivery of faulty product. ^Open

This is the complaint mail and request from a group of individuals who have taken the asus ROG gl*** and fx***. we are students of a private institute in kochi. we are doing our graduation on animation and graphics design. its been a year of pu...

Dec 06, 2018 by Danush Biju

Asus - Delay in services ^Open

I work in government department which require heavy use of laptops and computers. On **/*/**** display of my laptop stopped working. I submitted my laptop for repair on **/*/**** to nearby Asus service centre.I was told that they will have to o...

Sep 13, 2018 by Suraj pathak

Asus - After one days mobile not ON ^Closed

I purchased Asus mobile through Flipkart on the date **th July **** but on the date **st July , problem is as it .I complain * time by phone and three time update their site , all time give us only assurances . All time Flipkart customer servi...

Jul 31, 2018 by Chandan Kumar singh

Asus - Phone with imei 000000 ^Closed

I ordered asus zenfone from flipkart i got it on ** July **** but when i checked device imei numbers by dialing *#**# it is showing only one imei number and other number is showing ****** so, i also send return request for refund on that day it...

Jul 17, 2018 by Pramod Patil

Asus - Defective mobile phone delivered ^Open

I have ordered an Asus mobile phone on an online shopping portal flipkart dated **/*/****, when i received the product I found it as defective phone with some hardware problem, same has been informed to Asus customer service center with in a we...

Nov 09, 2017 by Mohammed

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