File a Complaint against Asus
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Asus
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How to resolve Asus complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Asus?
If you are not satisfied with Asus, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Asus and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Asus
But before filing a complaint, you should
a. Contact the customer support of Asus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Asus - I got a defective product and also they are delaying for new product Open
They are asking to wait for waiting for product but I want it now and but I bought a product on ** March **** and that laptop is not working well and for another product they are delaying ...
Mar 20, 2023 by KHUSHBU SAHU
Display problem after Pursche'd the laptop some problem in this laptop some time heating problem and display problem....
Nov 19, 2022 by Deepali pal
Asus - NO service Open
my laptop's speaker wasn't working they sent an engineer who first said that the speaker needs to be changed he brought a new speaker but it didnt work then he said that there's no as such issue the motherboard will be changed in warranty statu...
Sep 28, 2022 by SHUBHAM ARORA
Asus - Wifi issue in my phone Closed
Respected sir /madam I have continuously complained to ( Asus) about the issue that has occurred on my phone but no helpful solution has been provided by the company. My phone's wifi & hotspot is not turning on, it shows an error. Sometimes my ...
Sep 28, 2022 by aniket
Asus - ASUS ROG Phone 5 Issue Open
I had purchased a ASUS ROG Phone * on ** June ****, Right after * months i had encountered with an Wi-Fi & hotspot issue which i got repaired at F* Infosolutions (Vizag) under warranty. They had replaced my motherboard. The repaired was handed ...
Sep 12, 2022 by Jyothikiran Chadaram
Asus - Need refund for my Asus Rog Phone 5 Open
I bought Asus Rog Phone * on **/Nov/**** from flipkart. On **/Jun/****, *.*mm headphone Jack stopped working and on */Aug/**** my phone got switched off and didn't turn on at all. On */Aug/****, I've submitted my device(Asus ROG Phone *) to ...
Sep 05, 2022 by Sravan kumar Mylapalli
I bought my Rog * phone on ** july **** and its almost * year and my motherboard got replaced my lower sub board got replaced and today i resubmitted my phone regarding new issues like my proximity senser not working network not coming Rog lig...
Aug 27, 2022 by Anand Kumar
Asus - Laptop given before 2 5 months back at service center Open
I have given my laptop to service center and it's been *.* months still I didn't get my laptop back and since day one I am they are giving different excuses upon asking I have contacted customer care also they assured that problem will be solve...
Jul 08, 2022 by Numan Nayeem
Asus - Motherboard failure Closed
I bought Rog-* last year and today my phone has stopped working when i go to service centre they said that motherboard is dead which will cost around **K....
Jul 07, 2022 by Anish Raj
Asus - Motherboard issue time Open
Hello my name is pranav And my rog phone * was dead and I get repaired and took **+ days. At that moment I did not ask you for anything but after * month my phone mother board again got malfunctioned my wifi have stop working and I talked to...
May 04, 2022 by Pranav
Asus - Received a defective gaming Laptop Closed
Hi ,I have ordered a brand new gaming laptop from flipkart on *th dec ****. I have received it on *th december ****, The outer box was full of dust and the manufacturing date is august **** which is old by * months. As upon opening the box i...
Dec 08, 2021 by Rohan Jain
Asus - Frame screen dropping Open
SIYAS Address: puthoorthodi house veeramangalam post palakkad district kerala Phone number: ********** Date **/**/**** To Asus service center : I wish to complain about my (asus tuf, M*NRCX**X*****A ) that I purcha...
Dec 07, 2021 by Siyas Pt
Asus - Refund of my mobile amount Open
My Asus Rog * mobile got malfunction two times before, and they had changed the mother board for both case. Now the same device got dead and have to change the mother board again. So i told them to refund or replacement for it. But they refused...
Nov 26, 2021 by Nilutpal Gogoi
Asus - Refund of my mobile amount Open
My asus Rog * mobile got mulfunction two times before, and they had changed the mother board for both case. Now the same device got dead and have to change the mother board again. So i said them to refund or replacement for it. They refused t...
Nov 22, 2021 by Nilutpal Gogoi
Asus - Refund for Asus Rog 5 mobile Closed
I bought Asus rog * on *nd June and received the product from Flipkart on *th June. After using around * months, Asus released a firmware update. After few days post that update, wifi and hotspot are not working on mobile. I raised a concern wi...
Nov 21, 2021 by Leela Sai Mahidhar Guggilam
Asus - Refund Closed
Mene ** oct se phone asus ke service center pe dia he jo aata ** nov ho gya he abhi tk asus ke trf se koi update nahi mila jiska (RMA NO INR*MA****) AUR (SR NO M*AIGF******SWX) HE BUS MUJHE REFUND CHAHIYE WO BHI JALD SE JALD ...
Nov 18, 2021 by Nawab ansarj
I have submitted for my phone which is under warranty to ASUS Service center for Repair on **th of September ****. Initially it was told that my phone would get repaired in ** days and ill receive a call from the customer service center. Afte...
Oct 26, 2021 by Abhinil Mondal
Asus - Asus VivoBook 15 Core Gen Laptop wartrently and quality of product Closed
I purchased Asus VivoBook ** Core i* *th Gen - Laptop from Flipkart having one-year warranty @₹ *****.**. I sent the laptop to be repaired under ASUS warranty thinking they would honor their warranty and fix the issue. They revert to me ...
Oct 19, 2021 by Md jawaid
Asus - Asus tuf laptop is not tuf as they say Open
I have asus tuf laptop i bought this in feb ****. I found a motherboard problem in a laptop twice in the same year. at first time in the warranty period I got it changed but the second time I was told the price it is *****₹. I can't pay that...
Jul 01, 2021 by Abhishek shinde
Asus - PC not working properly Closed
My laptop is ASUS ROG G STRIX. It is not performing even at the lowest terms. It doesn't shut down. It doesn't restart. It gets freezed....
Jun 19, 2021 by Ramana Das
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