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Mrs. Deepali Gupta filed complaint against Samsung on Nov 27, 2020
I had Purchased the Samsung Double door Fridge on **/**/** .
After one month This fridge started giving overcooling issue .
We had put Repeated complaints but after repeated visits Samsung services is not able to resolve the issue in last * months.
After getting frustrated with service from samsung & bearing loss of Rs ***~*** every week we had launched the complain of refund or Replacement on **-**-****.
Samsung had rejected this on **-**-**** without our consent after reviewing @ senior level stating that it is out of Samsung policy .
Samsung people are clearly cheating & not accepting their fault nor resolving the issue .
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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