Flip Kart - Faulty band delivered by flipkart MI BAND 3
Dayanand Pange filed complaint against Flip Kart on Jul 20, 2019
I have purchased XIOMI MIGHT BAND * - * NOS online from Flipkart on **th June ****. I have received both bands on **st July. I have recharged both the bands as per instructions given in the manual. I have used bands after that till **th July by regularly recharging it. However all of sudden one of the band stopped working from **th July. I tried to recharge it but it did not work. Therefore on **th July I called customer care Flipkart but instead of handling complaint customer care executive of flipkart directed me to contact service station personally. He had forwarded me link of service station & also asked me to ship faulty device personally. I am staying in Mumbai however nearest service station is in Pune which is at least *** km away from my city. This is rediceluce & not acceptable since product is purchased online through flipkart & now they are directing me to handle this complaint independently.
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