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HDFC banck - Fastag amount is not refund

Nitin filed complaint against HDFC banck on Nov 2, 2020

It's been a month and i am following up with the customer care executives for refund of unsuccessful transaction.
They are not at all interested in refund of the amount.
Infact whenever i call them they are asking me to wait for * days.
I have almost waited for a month.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

HDFC banck

16

Total Complaints

6

Total Resolved

37.50%

Consumer Satisfaction

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