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SAIKAT BHUNIA filed complaint against yatra.com on Jan 4, 2021
I have made a hotel booking for three days (**.**.** - **.**.**) at Digha in Hotel Surya Deep via yatra,com (booking reference number *************). But the hotel manager refused the booking and said they don't have any booking in Yatra or any online site so I was bound to pay again in cash for the same duration. I have attached the booking receipt done through yatra.com and the hotel bill cash receipt for your reference
I have already mailed several times to yatra.com for refund of Rs **** which was paid for the booking, But they replied they will resolve it within **-** hours. It is already ** days from the first day of complaint.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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