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Umang Agarwal filed complaint against Travolook on Apr 7, 2021
They are * incidents that happen in the last * months, Firstly they have asked extra amount for not canceling my flight and when I checked it with the airlines they have informed me the flight is not canceled yet and I'm free to board the flight since the time left to reach the airport was less I had to leave the flight. Secondly, the incident happened just now, I have booked a flight by paying extra free cancellation charges on **rd Feb for the travel date on *th May, and today I have requested them to confirm how much amount you guys are going to deduct for the flight, they are just refunding Rs.*** for **** booked flight. Please note it was clearly communicated over the website that free cancellation will refund approx ****+ before ** hours of departure and my flight travel date in *th May (** days from present date). In other words, I'm getting *** for paying extra (approx ***) for free cancellation.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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