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Nandani kumari filed complaint against Samsung on Oct 25, 2023
I received a TV as a gift which was defective so I complained to Samsung. And asking fir replacement because this is brand new tv and delivered by Flipkart and all process is guided by Flipkart.
I am asking to company regarding replacement and only replacement but company manipulate me and saying that you will get a refund against your tv. But * am not agree to taking any refund because i font know about the refund coupon etc. So i want only of my new tv. But after that many debates i am agree to taking a refund coupon and handover the defective tv to service centre (om computer darbhanga). Next day i am going to purchase a new tv then store keeper said to that it is fake coupon delivered to you. So kindly contact to samsung. I am totally shocked. Because it is getting after many verification stages. Now one responded to me.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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