JEEP INDIA - Extreme Mental Harassment By Jeep India and Anand Jeep Dealership Bhopal
Shailendra Gupta filed complaint against JEEP INDIA on Mar 12, 2024
My ongoing ordeal with Jeep India and Anand Jeep Bhopal (success cars Bhopal) has taken a distressing turn. After six months of persistent issues, there seems to be no end in sight. Here's a quick summary:
- Vehicle handover last week of Feb **** was accompanied by seat issues, loosely fitted or broken parts.
- Daily discoveries followed: starting problems, loud fan noise post-locking, misaligned steering, sensor malfunctions.
- Despite numerous workshop visits, issues persisted, with temporary fixes failing.
- A serious incident occurred: the vehicle stalled in traffic, causing chaos. Video evidence was shared with both the dealership and Jeep India.
- Shockingly, the dealership hinted at possible corruption, agreeing to an insurance claim cap without my consent.
- Jeep India's technical team revealed unimplemented recommendations for parts replacement.
Had it been Mahindra or other brands like VW, BMW, by now they would have replaced the vehicle to protect their brand image looking at the prolonged mental agony of the customer. On the other hand jeep India authorities are busy in posting their new launches etc and conveniently avoiding the concerns that I raised.
After countless complaints, reaching out to higher authorities, and involving social media and consumer forums, the situation remains unresolved:
- Jeep India customer complaints (over ** times) - No response.
- Senior authorities, including CEO - No response.
- Social media posts (Twitter and LinkedIn) - No response.
- Consumer forum complaint (one month ago) - Status still in process.
Despite these efforts, there's been no acknowledgment or resolution. Jeep India's priorities appear skewed, with a lack of accountability and urgency.
Also I have been put under pressure to withdraw my post on LinkedIn about my experience by the zonal head here.
Upon not agreeing to put down the post, all the support has been withdrawn and i am told that i'll have to face the consequences.
Immediate attention and action are imperative to rectify this distressing situation.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Amit Aggarwal on Jun 24, 2024
JEEP INDIA – Big mechanical fault within 3 years of usageClosed
I own Jeep Compass automatic petrol version and i bought it in Aug ****. It's been *+ years and have just ***** km on it. Recently it was diagnosed that the automatic transmission has damaged which in turn has dama...
Jeethu John on Oct 17, 2023
Jeep India – KHT Prime Kormangala Jeep IndiaClosed
Hi, here is my story.. Service Manager: Villan(Superstar) Service advisor: Rookie (clueless) Customer(myself) :Hero (heartbroken) Heroin:Jeep Compass Limited Plus *.* ****made (**** Jan * registration) - KA**...
Hozefa Katthawala on May 21, 2024
JEEP INDIA – service complaintOpen
We have given our car RJ ** CG **** to the authorised JEEP India dealer Harmeet Jeep in Kota Rajasthan. Even after two days they are not able to diagnose the fault. We have illustrated the entire problem to the work...
TAPAS DEY on Apr 2, 2024
JEEP INDIA – Poor quality of service lack of transperency and unfair billing and negligence of customer care Open
*) Dear Jeep India Customer Care Team, I hope this message finds you well. I am writing in response to your email dated March **, ****, regarding the complaint registered under Communication ID *-***********. Ho...
Jayakrishnan on Aug 17, 2023
JEEP INDIA – Jeep compass tyre got bursted Open
My recently brought jeep compass tyre got bursted, i took the vehicle delivery on Apr ** **** and its only * months old vehicle with an Odometer reading of ****. I was driving on nominal condition with * people ...