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Extramarks - Extra Mark frauds

Sonu Sharma filed complaint against Extramarks on Dec 1, 2023

A few months ago to guys came to my house from extra marks and took a check of **** from me I had told them am not to deposit the check without asking me first, but they went ahead and deposited it without my knowledge. my younger son took a few classes for *-* days and then stopped due to some difficulties. we immediately call those guy because they had said to contact them directly if there were any issues .I called them and ask for a refund ,but they kept delaying and eventually stop responding .after a few months ,**** rupees started getting deducted from my account .when we call them, they clearly refused to help and told us to contact customer care at the time they did not say anything like this ,and when we call Customer Care ,they also refused to help and sid that day couldn't do anything. this is a clear case of fraud and I want my money back and a deductions to be stop

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Extramarks

14

Total Complaints

4

Total Resolved

28.57%

Consumer Satisfaction

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