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Hiren Borda filed complaint against Jio Fiber on Jul 16, 2025
I Paid Extra charges on data Booster Pack (Add-Ons) on **-JUN-**** while my internet suddenly stopped working. I called customer care and one lady said that the Jio Fiber has a **** GB Data limit. So I did Recharge of Data pack of ***.* with GST (**** Gb Data booster pack) till my billing cycle to **th July ****.
But, after that I found Jio fiber have **** GB data limit on JIO FIBER PLAN (***mbps)
When bill coming up, Bill showed From ** JUN **** to ** JUN **** I Used Only ****.*** GB DATA.
So, why did the Jio fiber Stopped working and showed me in the My Jio App Data limit was Over on ** JUN ****. And I need to recharge the Data booster pack without touching the DATA limit of **** GB?
I attached My Jio Fiber Bill of this Month and added a screenshot of data usage From ** JUN to ** JUN. (****.*** GB)
And still showed me ***.* Rupee Bill Due till ** July ****.
I paid Extra ***.* (**** GB DATA Pack) Rupee without touching my DATA Limit of **** GB.
I mailed to all of Jio email Id. but they gave auto generated Email. and said don't reply to this email
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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