Uptownie - Extra Charges on the similar product exchanged with smaller size
Tanvi Jain filed complaint against Uptownie on Aug 6, 2024
I ordered * shirts for ₹**** from Uptownie. Firstly, it was delivered after * weeks. Secondly, the size chart mentioned on their website is wrong and I received a larger size. So, I sent the package again for exchange. Now, according to their policy, I received the credits (but that too took more than ** days, I messaged & mailed them regularly for this).
Finally, after applying the credits, they are charging me more for the same products in smaller sizes.
I don't want to pay more for the misinformation they have on their website, I want my products at the same price I purchased earlier.
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