File a Complaint against Uptownie
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Uptownie?
If you are not satisfied with Uptownie, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Uptownie and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Uptownie
But before filing a complaint, you should
a. Contact the customer support of Uptownie first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Uptownie - Order Not Delivered No confirmation or tracking details even shared Open
I placed an order on March **, and it has been ** days that it is not dleivered, they said they product will be shipped in *-* days. They did not share any confirmation number, or any tracking details. Their phone numbers, email ids do not w...
Mar 28, 2024 by Kopal Tripathi
Uptownie - Order not shipped after 8 days also Open
I placed and order * days back. It was written on their website that they deliver within *-* days and now it’s been * days and the order is not even shipped . They don’t receive the call nor reply to any complaint . No refund has been provi...
Mar 23, 2024 by Radhika luthra
Uptownie - Uptownie neither shipping order nor refunding money Open
Bought items from uptownie on *th March with the promise that it will be delivered in *-* days. After numerous followups they continue to not ship the order saying hat they are overwhelmed with orders but will ship out soon. Numerous users have...
Mar 22, 2024 by Sonal Makhija
Uptownie - Package not delivered and no reply back from them Closed
I have placed my order on **th Feb and I have been following up on emails as well as calls but till now there have been no response....
Mar 11, 2024 by Sarabjeet
I have ordered here on **th September for amount **** and it's prepaid but they never shipped when I asked on what's app it's automated reply comes after * hours and it says it yet to be dispatched and helpline number never picked up sometime...
Oct 10, 2023 by Jyoti Ator
Uptownie - Cancellation of order Open
I ordered from uptownie in morning at *.** am on *th October, Due to some issue I wanted to cancel,so I put in the request at *.** am, but no response,when I am texting them no response, e-mailed them, received an automated response we'll get b...
Oct 08, 2023 by Rajshee Singh
Uptownie - It s been more than a month and I still haven t received my order Closed
I ordered three tops at uptownie for *** rupees a month ago and I paid online but i didn't get any product .When I asked for the tracking details of the order they did not give , even the customer service did not receive the calls. ...
Sep 06, 2023 by Disha biswas
Uptownie - Refund not received Open
I'm writing to express my frustration with the lack of progress on my refund request for order #******. It's been * weeks since I initiated the return, and I have not received any updates or the refund amount.I kindly request immediate attentio...
Aug 30, 2023 by Kuldeep Singh
Uptownie - Prepaid Order not delivered Open
I ordered a Top from Uptownie on **th Jy from their website. It's been more than ** days that the order is not yet delivered nor there is any definite date of delivery provided. I checked online on their Insta account, many other customers have...
Aug 05, 2023 by Sapna Bhatia
Uptownie - No tracking details of the company Closed
I ordered the clothes by instagram advertisement. No tracking details are provided Did not receive the order The money is wasted...
Jun 27, 2023 by Rinku Manvani
Uptownie - No response to return enquiry Closed
UPTOWNIE is a total fraud site. DO NOT ORDER ANYTHING FROM THIS ONLINE SITE. They do not respond to phone calls once the product gets delivered. There is a return policy which they do not entertain. Now am not able to return/exchange due to thi...
Jun 12, 2023 by k
Uptownie - Package not delivered Closed
Placed an order on uptownie and even after * business days there is no update about the order. I am not able to call their number too. It seems like a fraud website. Feel cheated. Please do not order from here....
Apr 26, 2023 by Brinda Jain
Uptownie - Package not delivered placed the order on jan 2023 Closed
I ordered a jumpsuit on **th jan of Rs *** but now it is *.*.**** , and I have not received the order. It is very sad and no good service. Customer care service is pathetic. They are picking the call. Mine is prepaid order and now I am in tota...
Mar 03, 2023 by Dr. Ipsita Das
Uptownie - Poor customer service and money minters Closed
I placed an order late at night and in the morning, I asked for cancellation but they said it cannot be done since they had processed it, I was not able to use the coupon that is why I wanted to place a new order and cancel the existing one. It...
Feb 22, 2023 by Devika
Uptownie - Uptownie not letting me use my wallet money Closed
I bought clothes from uptownie online which was low standard as compared to what was shown on the site. So I initiated return which took a lot of time and they deducted shipping charges and returned the balance amount to the wallet and not to t...
Sep 21, 2022 by Megha Gupta
Uptownie - Did not receive my order Open
I have ordered clothes from uptownie but I have not received them. I have tried contacting them but got no satisfactory response. They are money looters and do not deliver prepaid orders....
Apr 04, 2022 by heena khilwani
Uptownie - Package not delivered Closed
I have ordered night dress from uptownie, its been * months, i have not recieved my order yet, i am contacting them but they are not responding ...
Aug 07, 2021 by Yasmin Shirgaonkar
Uptownie - Package not received Open
I I have ordered a dress from uptownie.com on *th May, **** but till today they do not have any updates on the order status. ...
Jun 03, 2021 by Jalpa Chauhan
Uptownie - Refund not received for product returned Open
I purchased the product on Dec **th from uptownie making online payment. I returned the product on **th Dec **** due to size issue. The product was picked up by shadow fax. Its been more than a month. I didt receive the refund or product exchan...
Jan 29, 2021 by Swetha I
Uptownie - Refund not received Open
* months ago returned an item, I have still got any refund or the exchange of it. My money is stuck and they respond to the customer care number anymore. I'm sure it happened to many others as well. They are scamming and not giving the money ba...
Jan 04, 2021 by lahari anegama
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