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Flipkart - executive is very rude on call and not helping

Vivek Manchanda filed complaint against Flipkart on May 26, 2019

Placed a request for refund of the amount as the product is not as suitable.
Shoes – size small and not getting fit as per expectation.
Carvan – Speaker volume too low and can’t hear even in silence. Also, AUX cable is not provided in the box.
However, Flipkart is calling me again and again and asking me illogical questions like have you reset the device. Tell me how reset will increase the volume of the device. The executive is very rude on call and not helping. Please get the items picked and the amount refunded asap
OD******************

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Flipkart

3682

Total Complaints

1565

Total Resolved

42.50%

Consumer Satisfaction

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