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First Cry - Exchange Request Denied

Tanveer Pasha filed complaint against First Cry on Dec 29, 2022

I placed an order for Padded Jacket of * to ** months, i read the policy for exchange & return both were applicable on this product... as i got the product delivered but size was very small hence i was trying to place exchange request on app but it is only giving me return option.. which i don't want to.. i want an exchange for bigger size with no extra cost.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

First Cry

22

Total Complaints

11

Total Resolved

50.00%

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