Facebook Pixel Tracking

Giva jewellery - Exchange product not receive

Aliza shaikh filed complaint against Giva jewellery on Oct 5, 2023

From last ** days i had calling and emailing giva customer care and giva grievance team looping this companies CEO mail. Still they're not resolving my issue after so many email and reminderes they're not answering my emails my issue is I had order one earring from online site they're damage after returning request so many complaining same they give me damage product now I want exchange but they're not responding as per their terms and conditions of policies they're liable to give me exchange product but they're not receiving my call and email

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Giva jewellery

18

Total Complaints

11

Total Resolved

61.11%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Yash Mehta on Dec 18, 2025

Giva jewellery – Refund not given for cancelled orderClosed

I have order some jewellery of ****. But due to some reason i cancelled. The item reached to source and even after that ** days passed, still refund is not given. Every time they open ticket and close saying it wil...

Ayushi mainwal on Oct 18, 2024

Giva jewellery – Return not picked up Closed

I ordered a ring from giva and it did not fit so I placew for return but my order did not get picked up for a long time and now they are asking me to self ship the order to some address or visit their store. I don’t...

Muskan Yadav on Apr 23, 2024

Giva jewellery – Jwellery broke after a monthClosed

I purchased a bracelet from giva . And the quality is so low that without any struggle the bracelet got broke.. and purchased this on ** feb only

Puja Chowdhury on Oct 14, 2023

Giva jewellery – Package was not delivered due to wrong contact number has already raised a complaint Closed

I had already filed a complaint in the very next day that the order was not delivered due to wrong contact number and I was promised that the amount will be refunded back once the order status changes to RTO but the...

Maheswari A on Aug 24, 2023

Giva jewellery – Am order cancel but Not refund my moneyClosed

Giva jewellery am order chain Next after few hours am not like so order cancelled of date ** August **** but today ** august **** but refund my money my order id GI********** and my payment UTR no ************