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Ashish Wafgaonkar filed complaint against Jet Airways India on Aug 8, 2018
I had travelled from Brussels to Mumbai. When I called customer support to know additional luggage charges, I was not told before hand. When I reached airport, they asked me charges of *** Euro (around ***** INR) . My ticket cost was lower than this and one person could have travelled in this amount along with luggauge. This is totally illegal to not tell price upfront and tell it when passenger reaches on airport. This cost is too much and I need refund for this. Invoice attached for reference.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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