Ola Cab - Excess amount than taxi fare is being demanded

I am Vimal Kumar ( Mob. No. **********) user of OLA and taken ride from **/**/** to **/**/**.
My Ride details are as following worth INR ****:

On **/**/**: ***+***+***+***=***
On **/**/**: ***+***+***= ***
On **/**/**: ***
Total = ***+***+*** = ****

Against all this payments made by me through Card:

Ola wallet on **/**/**: ***
Ola wallet on **/**/**: ***
Ola Postpaid on **/**/**: ***
Total Amount : ****
Cash Payment prompted by OLA and Paid in Cash:
On **/**/****: **
On **/**/****: **
Total Amount Paid in Cash as per OLA System: **
Fraudulently and forcibly money taken by Driver from Family Member who was riding :
On **/**/****: ***
Total Payment in Cash : **+***= ***
Total Payment in Cash to OLA = ****+***= ****

As per OLA system user balance:
Current Ola Wallet Balance : *
OLA Postpaid Balance : -***

Actual Amount as per payment: Payment to Ola - Total Ride Cost
= **** - **** =***

Hence my wallet balance should be *** while OLA is sending reminder to me for making payment of Rs. *** plus late fee.
Request you to look into subject matter and credit the excess amount paid by me.
Thanking You