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Byju s company - Enrollment cancellation and money refund

Vikas Gupta filed complaint against Byju s company on Mar 29, 2022

We have opted for enrollment for our *kids (*th n *th std) on **th mar with the commitment that if we don't like the product in initial trial period of **days, we can cancel the enrollment and get full money refund without any question.
We have informed Byjus team for cancellation and refund with a week time of kit receipt. However, still nothing is happening till now.
Have dropped several email (with cc to there senior officials like Mrinal n Ravindran) but no proper answer is given, amount of *,**,*** is still blocked on my credit card also.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Byju s company

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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