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Lavina tekwani filed complaint against Mamaearth on Feb 19, 2020
Regarding ticket **********
And this complaint i have emailed them
Hello team,
I have made two orders from mama earth :
Order id : ******* combo facemask and facemask - received only facewash.
Order id : ******* didn't received face serum.
Please help me to resolve and deliver the products asap as i have received two boxes - one empty and one with only face wash. Bills were there in boxes.
Thanks,
Lavina
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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