Ashitosh Lalwani filed complaint against TVS Apache on Dec 6, 2017
I purchased apache rtr *** dd bike in MAR **** and had strictly told the dealer that i want **** manufactured model and not previous year's. On bill it was mentioned jan **** so i was convinced.
As there was upgradation in rto i got my rc very late around may *st week or so, in that the manufactured month and year is jan ****, a year older than promised. I raised the issue with the dealer at first he told me that he will look into the matter and contact company but kept delaying it every time. After some months he started ignoring my calls and messages.
I lodged the complaint in tvs customer care dept., wrote several mails and even tweeted but till now the problem is not resolved. I tried to check with their app called iride it showed dec ****.
Now i completely sure that the bike is more than a year older than mentioned on the bill and even the color mentioned is wrong. This is a clear case of cheating.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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