Facebook Pixel Tracking

TVS Apache - Cheated by TVS company and dealer

Ashitosh S Lalwani filed complaint against TVS Apache on Feb 10, 2018

I purchased apache rtr *** dd bike in MAR **** (Paid on Feb * but invoice was generated on **nd March) and had strictly told the dealer that i want **** manufactured model and not previous year's. On bill it was mentioned jan **** so i was convinced. As there was upgradation in rto i got my rc very late around may *st week or so, in that the manufactured month and year is jan ****, a year older than promised. I raised the issue with the dealer at first he told me that he will look into the matter and contact company but kept delaying it every time. After some months he started ignoring my calls and messages. I lodged the complaint in tvs customer care dept., wrote several mails and even tweeted but till now the problem is not resolved. I tried to check with their app called iride it showed dec ****. Now i completely sure that the bike is more than a year older than mentioned on the bill and even the color mentioned is wrong. This is a clear case of cheating. I want to sue both dealer and the company. On the day I had given the cheque bill was not generated and to clear my suspicion I had mailed TVS company engine and chassis no. And asked them to verify the date of manufacture but didn't get any response. Had TVS replied to my mail I would have returned the bike as invoice was not generated. So in this case both company and dealer are at fault.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

TVS Apache

9

Total Complaints

3

Total Resolved

33.33%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Jayaraj. R on Aug 19, 2020

TVS Apache – Bike manufacturing defect and no proper solution providedClosed

I have brought my apache rtr*** *v bike at moolakadi sbm showroom from day one I have facing many problems in my bike like engine noise sensor problem and lot of vibration and heating issues when I complaint to tvs ...

Yash Pawar on Mar 2, 2020

TVS Apache – Spare not availableClosed

unable to find clutch cable for my "Apache *** *V" after searching for all the official stores.

Badal Rana on Mar 29, 2023

TVS Apache – Bike fuel tank dumpOpen

Bike fuel tank dump on ** mar **** where i received my bike

DADI SURESH on Aug 27, 2022

TVS Apache – Not providing helmetOpen

I bought RTR *** *V special edition from SLN TVS in Kurnool(******) on ** April ****. I asked for a helmet which they denied saying they don't have a helmet. Reading in tvs forum I got to know that TVS does provide ...

Shailender Singh on Oct 24, 2021

TVS Apache – Vehicle sold has manufacturing deffects ServiceOpen

Dear Sir/Madam, I am writing today to complain about my TVS apache *** *V EFI (reg.no HR ** BZ ****) that I purchased on * Oct'**** from OM TVS. I am complaining against Manufacturing defect & the unsatisfactory ser...