Facebook Pixel Tracking

Dunzo - Dunzo does not deliver my prepaid order

Rahul Jain filed complaint against Dunzo on Feb 1, 2023

I recently ordered from dunzo app some skin care routine products and according to the dunzo application the order is delivered but I haven’t received the order yet. The order was prepaid.
I have contacted with the dunzo support executive and the had given me the delivery guy’s number he picked up the call first time and now the delivery executive is not answering the phone.
The dunzo is also not initiating the refund for my order.

Very bad experience I had with dunzo!

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Dunzo

64

Total Complaints

37

Total Resolved

57.81%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Hardik Sodha on Feb 23, 2025

Dunzo – Dunzo cheatedClosed

Booked parcel service on dunzo, money got deducted but the delivery parcel did not assigned and order got cancelled, after ** days also did not receive my money back

Pavan on Feb 9, 2025

Dunzo – Package deliveryClosed

Delivery partner was not assigned and the order was cancelled and I have not yet received my refund it's been * weeks already

Stefanie Fernandes on Dec 7, 2024

Dunzo – Package not delivered Closed

Hi, I had booked a delivery from a store (Something Special, Bandra West, Mumbai). And as soon as the delivery agent was assigned I took a screenshot and sent it to the store guy so he knows who to give it to (Dheer...

Rhitankar Basak on Nov 14, 2024

Dunzo – Refund not recieved Closed

My Dunzo delivery order dated **/**/**** at *:** pm was cancelled due to unavailability of delivery partner. The refund of Rs.*** was initiated and I'm yet to receive it. They have no customer care number and I've e...

Sonali Rao on Jun 5, 2023

Dunzo  – Rude behavior from delivery boy Closed

Sent medicines through Dunzo courier, Sanjay Kabiraj today, * June **** within Pune. He dropped it off, and when he tried calling me, I had to go answer the door. When I got back to my phone and called him back *-* ...