Rbl Credit Card - Dispute in credit card
Salvador Wellington fernandes filed complaint against Rbl Credit Card on Jun 14, 2024
Hi sir madam,
I would like to inform you that as per my knowledge the amount of INR **,***.** for the merchant Flipkart Internet PVT Bangalore IN has been debited on dated October **, **** and the same amount has been credited back to my card on dated October **, ****.
I would like to inform you that the transaction of INR **,***.** has been converted into EMI from merchant end.
I would like to request to reverse the decision since my emi has been split into * months.i have been asked to pay unnecessary.
It's been a month since I'm trying to put up my request,but I'm not been getting any result over my dispute over credit card. I'm available only through email.
I have been charged with amount of which i have not purchased and had been receiving email regularly asking me to pay a minimum of *** rupees. I was informed from your team that to pay amount *** to process the request for deactivation of my credit card and they will reverse the charges after concerning their team within * working days.As per their request I had paid *** rupees hoping they will reverse it later and deactivate my card.But instead I got a mail asking to pay another **** within another ** days.
I would like to know if this is the way to extract money from the customers for what they have not purchased.I would like an immediate action into this matter.
Kindly look into this matter and do the needful
Thank you
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