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Sai Pavan Kalyan filed complaint against Samsung on Jul 29, 2023
I am using a Samsung S** Plus mobile which I bought in October ****. Recently I updated my mobile to the latest security patch which was officially released and after that update, my mobile display started getting vertical colour lines. I took it to the service center to get it replaced, but they are charging me ***** for none of my mistakes. Even * months back, My mobile charging port got damaged due to the waterlogged into it. As an IP**-rated mobile, how does the water get inside and damage the port? They told me to replace the same for the cost of *,***. They do fake advertisements by showing it as waterproof mobile, but I have just used my mobile during the rain and it got damaged.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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