travelook com - Did not receive return of Rs 4466

I had booked a flight from Travelook.in on **th June. As soon as the booking was through, I had received a message saying that, my ticket could not be booked and money will be refunded. But since then after several follow up also there is no update on the money return. I had requested for a refund reference number and none was provided. Looks like thousands of other customer had the same experience and their money was not returned back unless they filed complaints with INGRAM. I would like to request strong action against this fraudulent company and request for return for Rs **** which was charged from me as ticket fee.