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Rahul Gupta filed complaint against Samsung on Sep 14, 2024
I purchased galaxy watch * on [**-July-****]. The watch is marketed as being IP** certified, implying resistance to dust and water under certain conditions.
However, my Galaxy Watch * stopped working all of a sudden without any significant impact or misuse. Upon taking it to the authorized Samsung service center, I was informed that the issue was due to water damage inside the watch. This is perplexing to me, given that the device is supposed to be water-resistant according to the IP** certification standards.
Additionally, authorized service centre personnel physically damaged the watch which is now useless for me.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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