ANTHONY WILLIAM JOSEPH filed complaint against Goindigo on Sep 18, 2018
I had booked a international flight from Doha(Qatar)-Hyderabad to travel on **/**/**** at **.** pm reached the airport check in counter at *:** pm and was at the Boarding gate at *:** pm.
The duty supervisor at the boarding gate denied entry as i was carrying extra luggage of ** kgs which consisted luggage and chocolates from Doha duty free .
The Supervisor insisted to pay Qatar Riyal *** for which i reduced the luggage and was ready to pay Qatar Riyal *** still the supervisor got angry started abusing behaving in a rude manner.
I agreed to pay Qatar riyal *** and handed over my credit card to the Indigo but after some time but the supervisor was not willing to accept and at *:** pm informed that my luggage is off loaded and cannot travel.
around **:** pm i was spent with some lady to the airport authority which was at a distance of ** KM with my hand luggage and was made to wait till **.** pm later informed that i have to call someone and book another ticket or else leave the airport.
As i booked the appointments with the Doctor and other works had to call my friend at **:** am on **/**/**** book another flight ticket from Oman Airways scheduled to departure at **:** AM and reached via Oman -Hyderabad at *:** pm by the time reached home was *:** pm. (Flight Ticket attached)
As per the Schedule i had to reach **:** hrs morning to my home.
I had raised the issue with Customer relations and Appellate authority. after several emails and telephonic discussions was informed some feedback has been given to the Supervisor and offered a travel voucher of Rupees ****.
For the insult, abuse , amount of travel time, postponement of important works as well as for the ticket purchased i need a compensation as per the law.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
My mother who is traveling alone from Jaipur to Nagpur, her original flight was on *nd November departure time *:**am was cancelled and re scheduled on *rd November at *:**am, and now the *nd flight is also again ca...
Dear Sir / Madam, I am writing to you to raise an issue about: Airline Tickets and Fares The issue that I have experienced was: I had a flight ticket booked on Feb **th **** for a flight on **th March **** but...
Dear Sir /Madam Sub : Our IndiGo Itinerary - FEN*UI We booked our tickets before March **th i.e. February **th (Travel Dt. **.**.****). As per the rules, the money will be refunded to the people who ha...
Myself and my family were traveling on Indigo Airlines flight ( *E-*** ) from Bhubaneswar to Hyderabad on **st December. The flight was cancelled and we informed ** minutes before departure time. We went to the ...
Dear voxya Team, Myself Sharad and I have travelled from Delhi to Pune dated on *th April'**** along with my mother by taking Indigo Flight (*E ****) at morning . I am sharing the details of the flight as bellow; ...