Loading...
Linson Thomas filed complaint against Zomato on Aug 11, 2023
Ordered dinner from Zomato... after waiting for ** mins, zomato cancelled my order stating that my order was collected by some other delivery guy and now they cant track and deliver it to me.
Given that I have already waited till *:**pm, again reordering wud mean id need to wait till about **pm for dinner.
Upon raising concerns with customer support executive, they say nothing is possible, they cant get in touch with delivery guy who took my order nor give any compensation for my inconvenience.
If customer cancels order, zomato charges cancellation fee. If zomato cancels our order after ** mins, how can they wash their hands away stating that nothing can be done
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I orderd food in zomato i wait more than * hours but i didn't get my order money was refunded but what is the value of * hours they didn't respond alsoo
I orders a pack of ** items box but received only half of the items i reported this issue to the Zomato team and mailed too but no use I want my money back
I am writing to raise a concern regarding an order I placed through zomato platform on [**.*.**]. Despite the order being marked as delivered/completed, I did not receive the food. The payment for this order has ...
I had ordered food from Zomato and had made the payment before the order arrived but I neither received the order nor the refund. Please get me a refund.
I have photos