Rohit Kumar filed complaint against Swiggy on Jun 2, 2019
I have ordered food from Swiggy (Paya Nihari soup) on May ** and I received stale food with the completely spoiled piece and smell. I have raised a complaint in help desk of Swiggy app and requested for refund/credits. But till now there is no refund from them. When I contact them again they gave the answer that its more than a day so they can provide any refund/credits. I want to complain against them for their unethical behaviour towards customers by closing the conversation without clearing the query and for delivering stale food.
Refund / Credit for purchase
Damages for loss and agony
2050
Total Complaints
1062
Total Resolved
51.80%

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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