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B S ASHRAEY KUMAR filed complaint against Swiggy on Nov 12, 2022
Orderid: ************
Restaurant: fishland express, danturi group.
Food item: mutton haleem.
Issue: received spoiled/stalled food, need to raid restaurant.
I've been order mutton haleem from fishland express restaurant from banjara hills l, which is a branch of so called danturi group, but i received a very bad smelling stalled food in parcel.
I tried to contact your team though chat service but no one is ready to help me, all are useless simply telling to email for resolution.
If everything is communicated through email then what for they are available.. Simply blufffing and misleading people..
The food is definitely *days older and smelling, stalled, poisonous and pathetic experience with so big group..
Swiggy is so irresponsible in this regard.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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